For Oncology Practices

The PIN Support Kit™

A complete documentation framework for oncology practices working with Beacon Cancer Navigation as contracted non-clinical navigation support — designed to support PIN and PCM billing documentation requirements.

Non-clinical navigation only. All clinical decisions remain with your licensed providers.

The problem most practices face

Clinical Staff Bandwidth

Your nurses and care coordinators are trained for clinical work — not for sourcing transportation grants, tracking down outside records, or coordinating lodging logistics.

Unbilled Navigation Codes

Meeting the time and documentation requirements for PIN and PCM codes requires dedicated non-clinical navigation hours most practices cannot absorb internally.

Documentation Gaps

Without structured monthly reporting, the navigation work that happens informally never gets captured — leaving billing opportunities on the table.

Seven documentation tools

What's in the PIN Support Kit™

Every tool in the kit is designed to integrate with your existing workflow — not create a new one.

Patient Intake & Needs Assessment Template

Structured intake document for capturing patient navigation needs at the start of a navigation relationship.

Monthly Navigation Time Log

HIPAA-compliant time tracking document organized to support PIN and PCM billing documentation requirements.

Vendor Agreement Framework

Outlines the contracted navigation arrangement structure, scope of services, and documentation responsibilities.

Patient Referral Protocol

Defines the referral pathway from your clinical team to Beacon Cancer Navigation — who refers, when, and how.

Scope of Services Boundary Document

Clearly delineates clinical vs. non-clinical navigation responsibilities to protect your practice and define our role.

Supervising-Provider Workflow Checklist

Helps define roles, oversight structure, and documentation responsibilities between Beacon Cancer Navigation and your supervising provider.

Compliance Review Checklist

Helps practices identify what needs legal, billing, and compliance review before launching a contracted navigation arrangement.

The PIN Support Kit™ is provided as part of a contracted navigation arrangement with Beacon Cancer Navigation. These tools support documentation — they do not constitute legal, billing, or compliance advice. Practices should review all documentation with their own legal and compliance counsel before implementation.

Getting started

How a practice partnership works

01

Practice Assessment

We learn about your current navigation capacity, patient volume, payer mix, and documentation infrastructure.

02

Fit Evaluation

We assess whether a contracted navigation arrangement makes sense for your program — and tell you honestly if it doesn't.

03

PIN Support Kit™ Review

We walk through the seven documentation tools and explain how each one integrates with your existing workflow.

04

Vendor Agreement

If there's a fit, we finalize the contracted arrangement — scope, reporting cadence, billing documentation structure, and supervising provider setup.

Common questions

What is the PIN Support Kit™?

The PIN Support Kit™ is Beacon Cancer Navigation's documentation framework for oncology practices entering a contracted navigation arrangement. It includes seven tools — intake templates, time logs, vendor agreement framework, referral protocols, scope documents, supervising-provider checklists, and a compliance review checklist — designed to support PIN and PCM billing documentation requirements.

Is Beacon Cancer Navigation a clinical service?

No. Beacon Cancer Navigation is a non-clinical patient navigation practice. We handle logistical coordination, financial resource research, and care organization — not clinical assessment, medical advice, or treatment recommendations. All clinical decisions remain with your licensed providers.

How does the billing documentation work?

At the end of every month, your billing team receives a clean, HIPAA-compliant time log detailing navigation activities performed on behalf of each referred patient. The log is organized to support your documentation requirements for PIN and PCM codes. Your billing team and supervising provider make all coding decisions.

What does a contracted arrangement look like?

Beacon Cancer Navigation operates as contracted auxiliary support — not as an employee or in-house staff member. We work under a vendor agreement that defines scope, reporting cadence, and supervising provider structure. The arrangement is designed to be compliant, documented, and auditable.

How do we get started?

Request a PIN Support Kit™ Sample through the form on this page. We'll schedule a practice assessment call, walk through the documentation tools, and assess whether a contracted arrangement makes sense for your program.

Expand your navigation capacity without expanding your payroll.

We'll walk you through the PIN Support Kit™, our navigation workflow, and sample monthly reports — no commitment required.

Beacon Cancer Navigation

Your Doctors Focus on the Clinical Care. We Manage the Chaotic Logistics.

Independent, non-clinical patient advocacy and care navigation for cancer patients and their families.

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Ready to take the first step? Book a free 15-minute consultation call — no obligation, just clarity.

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© 2026 Beacon Cancer Navigation, LLC. All rights reserved.

Non-clinical patient advocacy — partnering with your medical team

Privacy PolicyTerms of Use

Beacon Cancer Navigation provides independent, non-clinical administrative, logistical, organizational, and resource-navigation support. Beacon Cancer Navigation does not provide medical advice, clinical care, diagnosis, treatment recommendations, legal advice, insurance determinations, financial advice, or emergency services. Patients should direct medical questions to their licensed healthcare team and call 911 for emergencies.

Care Command Center™, Financial Relief Map™, and PIN Support Kit™ are service marks of Beacon Cancer Navigation. The ™ symbol denotes unregistered trademark claims. These marks are not registered with the USPTO.